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Operation Smile has transformed lives around the world by providing care to patients for more than 40 years.
- Cleft Explained Get the basics on cleft conditions.
- Surgery and Beyond Learn how cleft care is more than surgery.
- Real-Life Stories Read stories from our patients and volunteers.
We Build Hope: Celebrating Scars as Symbols of Resilience and Strength

Help Us Build Hope
We are transforming communities through education, empowerment and collaboration.
Explore Global Initiatives
- Where We Work Explore the countries and regions we work in.
- Education and Training Read how we're educating health care providers.
- Youth Empowerment Read about our commitment to the next generation.
- Policy and Advocacy See how we work with governments to create change.
- Strategic Partners Explore our nonprofit and NGO partners.
- Thought Leadership Learn how we are at the forefront of our field.
- Operation 100 Our bold strategy to bring essential surgical care closer to patients.
Give children the chance to grow up without life-threatening health problems and social stigma.
- Ways to Give Learn about how you can transform lives.
- Share Your Medical Expertise Become a medical volunteer.
- Student Programs Join our global community of students.
- Advocate for Us Spread the word about us.
- Partner With Us Become a corporate partner.
Since our founding in 1982, Operation Smile has believed that access to safe surgery is not a privilege, but a universal human right.
- Our Story and Impact Explore our rich history and exciting future.
- Our Leadership Meet our leadership team.
- Corporate Partners Learn about our corporate partners.
- Financials and Reports Read our annual reports and financial statements.
- News and Media Read the latest news from us.
- Interactive Learning Center Visit us in Virginia Beach, Virginia.
- Careers Find a career that matches your passion.
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- Cleft Explained
- Surgery and Beyond
- Real-Life Stories
- Where We Work
- Education and Training
- Youth Empowerment
- Policy and Advocacy
- Strategic Partners
- Thought Leadership
- Operation 100
- Ways to Give
- Share Your Medical Expertise
- Student Programs
- Advocate for Us
- Partner With Us
- Our Story and Impact
- Our Leadership
- Corporate Partners
- Financials and Reports
- News and Media
- Interactive Learning Center
- Careers

Charlotta Harbour

Vice President, Global Marketing and Communications

Charlotta Harbour brings over 25 years of international marketing and brand leadership to her role as vice president of global marketing and communications at Operation Smile. A seasoned executive with deep roots in the beauty and luxury sectors, Charlotta has built and transformed iconic global brands — from Calvin Klein Fragrances and Jennifer Lopez to Rimmel and Nude Skincare — working across New York, Paris, Miami and London.

Her passion for Operation Smile’s mission is longstanding; she previously served as a strategic marketing and communications consultant for the UK organization, advising leadership on brand strategy, donor engagement and storytelling. Charlotta brings commercially sharp, creative intuition that will amplify Operation Smile’s voice, expand its reach and deepen connections with supporters worldwide.

Charlotta is based in London.

Recent Stories

View All News

Patients

Transcending Borders for Care: Jonathan’s Story
Care Providers

Fetiya Awol, M.D., on Leading Change and Expanding Care in Ethiopia
Thought Leadership

Together for Health: Advancing Safe Surgical Care through Policy and Advocacy
We Build Hope

Patients

Letting Her Beauty Shine Through
Supporters

The Highest Purpose: Johnson & Johnson’s Trek for Smiles Team Climbs Mount Kilimanjaro for Operation Smile
Care Providers

Before the Operating Room: How Nutrition Makes Cleft Surgery Possible
Care Providers

Inspiring the Next Generation of Health Leaders: Brazil’s First Program for Women in Medicine
Care Providers

The Pan-Africa Surgical Conference One Year Later: Reflecting on Progress, Challenges and Working Towards Surgical Equity
Patients

Life-Changing Care Within Reach: For Tú and His Family the Journey to Surgery and Essential Care is Filled with Hope
Patients

Ripple Effect: How Abril Found Her Voice
We Build Hope

Patients

Discovering His Voice, And Using It to Express Love
Thought Leadership

Answering Why: Operation Smile’s Ongoing Study into Cleft Risk Factors

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You can give a child the chance to grow up happy and healthy — free from stigma and isolation, and full of hope for the future.

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