From Medical Records Volunteer to Executive Director

How Her Journey Began

Jeanie Barjum, executive director of Operation Smile Honduras, began her journey with Operation Smile more than 20 years ago as a volunteer after learning about us through her children’s student club at school. Since then, she’s taken on a variety of roles and responsibilities with Operation Smile, progressing personally and professionally. 

A Q&A with Jeanie

What inspires you about the work you do for Operation Smile?

My inspiration comes from the parents. When they first come to the care center, carrying their baby, I see the desperation in their eyes. After the initial consultations, those same eyes are filled with hope. Witnessing that transformation is incredibly moving and inspires me every day. And then, the first time they see their child after surgery, sharing those happy tears with the same parents makes all the difference in the world.

How have you advanced in your career with Operation Smile? How has Operation Smile supported you through that?

I began with Operation Smile as a volunteer, then became a medical records volunteer and eventually the executive director. Throughout this journey, I have gained extensive knowledge, earned university certificates through Operation Smile, studied protocols and participated in various committees. However, the most significant advancement has been personal. I have grown not only in my career but also as a person, becoming much happier and more fulfilled.

What are you most proud of when it comes to Operation Smile’s work in Honduras?

I have witnessed the foundation’s remarkable growth in Honduras. Operation Smile is now known as one of the best and most transparent institutions in the country. The quality of care and the heartfelt dedication of our volunteers in caring for families make me immensely proud to lead this incredible foundation.

What’s one experience you’ve had during your time at Operation Smile that you’ll never forget?

I’ll never forget my first visit to Operation Smile. My children, who were part of the Operation Smile Student Club at their school, introduced me to the foundation. They were so excited about their involvement at the hospital that I decided to visit. I saw a long line of families waiting to be evaluated and had never seen a child with a cleft before. I asked how I could help, and before I knew it, I was serving food and coffee. That experience touched my heart deeply and marked the beginning of my journey with Operation Smile.

What is one of your favorite Honduran traditions?

Dancing is a cherished tradition in Honduras. We dance all the time. Just say “Punta,” and everyone starts moving! It’s a beautiful way to express joy and connect with each other.